Subscriber hub

Your refills, your way.

Thank you for being a Kehyla subscriber. Your refills arrive automatically, and you can change them whenever you need: skip one, move the date, change how often they come or swap your product, all in a few taps from your account.

Open my portal Need a change?
  • Skip anytime
  • Change your timing
  • No commitment
  • Skip in a tap
  • Change your date
  • Change your timing
  • Swap your product
  • No commitment

Life happens

Need a change? There's an easy fix.

Tell us what's going on and we'll show you the quickest way to adjust your refills.

Your easiest fix

Skip your next refill or slow down your timing

Still stocked up? Skip your next refill and you won't be charged for it. If it keeps happening, choose a longer time between refills so they match how fast you use your products.

Open my portal

Your account, your rules

Everything you can do in your portal

Manage your subscription yourself, anytime, in just a few taps.

1

Skip a refill

Not ready for your next one? Skip it and you won't be charged.

2

Change the date

Move your next refill to a later or earlier date.

3

Change your timing

Choose how often your refills arrive, so they match how fast you use them.

4

Update your address

Moving? Change where your next refill ships.

5

Update your payment

Add a new card. Your next refill uses the card you add.

6

Swap your product

Want to try something new? Swap the product in your next refills.

7

Cancel anytime

No commitment. You can cancel your subscription from your account whenever you want.

How it works

Get to your portal in 3 steps

  1. 1

    Sign in to your account

    Click Open my portal and enter the email you used for your order. We'll send you a 6-digit code to sign in, no password needed.

  2. 2

    Open Subscriptions

    In your account menu, choose Subscriptions to see your refills and your next order date.

  3. 3

    Make your changes

    Choose what you'd like to change and follow the steps until you see a confirmation.

Open my portal

We're here to help

Questions about your refills, or want a different color? Write to us and our team will take care of it.

INFO@KEHYLA-BEAUTY.COMContact us

Subscriber FAQs

How do I manage my subscription?

Click Open my portal, enter the email you used for your order and type the 6-digit code we send you. Then choose Subscriptions in your account menu: you'll see your refills and your next order date, and you can make changes in a few taps.

I didn't get the sign-in code. What can I do?

Check your spam folder and make sure you entered the same email you used for your order. Still nothing? Email us at info@kehyla-beauty.com and we'll help you.

Can I skip or move my next refill?

Yes. In your account you can skip your next refill or change its date. Skipped refills are not charged.

Can I change how often my refills arrive?

Yes. In your account choose a different time between refills, so they match how fast you use your products.

When will I be charged?

You're charged on your next refill date, shown in your account. You can change that date or skip the refill before it's charged.

How do I change my address or card?

Sign in to your account and update your shipping address or payment method before your next refill date.

Can I change product or color?

You can swap to another product yourself in your account. For a different color, email us at info@kehyla-beauty.com and our team will update your next refill.

How do I cancel?

There's no commitment: you can cancel anytime from your account. If something isn't right, write to us first, we're always happy to help.

Your refills, on your schedule.

Manage your subscription anytime in your portal.

Open my portal